SMS Tech Overview
SMS Tech is an Australian SMS gateway provider offering a whole range of services that would suffice both the small to medium size businesses end of the market to the large volume distribution side of larger organisation text messaging demands. SMS Tech offers a reliable, secure and fast SMS gateway that will allow all types of marketing and promotions to be used with services such as healthcare, retail, education, institutions, sporting clubs as well as hospitality.
This SMS provider only offers a hybrid SMS gateway to help get your message across rather than a using either a carrier direct or a hybrid gateway. From an Australia perspective, a text message will be sent within Australian shores and be delivered directly through either telecommunication giants such as Telstra, Optus or Vodafone. This type of connection is critical for immediate required messages to be sent out or where privacy is a concern such as PIN numbers via SMS or for any fire alert. It should be emphasised that our SMS Tech review found they provide multiple gateways and routes to ensure the best value and delivery times.
Such services and features make SMS Tech reputation as a highly sought after company. It is rated highly from a reputation point of view by the authors of this site.
Is The SMS Tech Gateway Suitable For Larger Organisations?
For large organisations with large customer, employees or client bases, they need reliability, security and speed of distribution. SMSTech employs multiple gateways and routes, which is essential to ensure high-speed message delivery all around Australia.By utilising a combination of direct and hybrid gateways, it has provided the guarantee of maintaining a very high reliability of SMS by a certain time.
This is done through direct carrier access to Telstra and Vodafone networks, while Optus traffic is routed through a top-tier Australian aggregator service, allowing to reaching out to customers nationwide.
Our SMS Tech review found this SMS gateway provider is Melbourne based and has a substantial market share competing with other players. It services a number of significant Australian clients including DHL, RSPCA, The Salvation Army, National Tiles and Betta Hardware.
Its reputation lies in that SMS Tech is able to provide instant web-based SMS through your browser. It does offer ready made scripts and will ensure you are connected to their SMS gateway network in Australia as well as having the ability to receive inbound text messages direct to your applications. Furthermore, its dedicated technical support team will respond to all enquiries to resolve issues as needed. All these factors should be considered when deciding on which company you wish to engage.
From the review of SMS Gateway providers, SMS Tech is seen to focus on large volume text messaging service by means of a timely and effective system and therefore more likely to be received by customers, employees or clients than leaving a phone message or an email. SMS Tech is a gateway provider that will allow all types of marketing and promotions to be used with services such as healthcare, retail, education, institutions, sporting clubs as well as hospitality.
Should SMEs Consider SMS Tech Gateway?
- Free trial up to 25 messages to trail with no credit card needed
- Available to discuss with just a local phone call away
- Australian support service, based in Melbourne since 2005
- Distributes around one million message on a daily basis
- No set up fees. No monthly fees. No contracts.
What Support Level Is Offered?
SMS Tech provides a sales and technical staff that will help you with your needs, including the best advice to enable you to use our SMS marketing tool efficiently and effectively. They claim to be able to respond to all enquiries and resolve all support issues. They do provide with their plans the availability of training sessions.
There is a 1300 number available as well as an email address site as a means of communication. However there is no mention on their site when the customer service times are available to answer queries. There is no blog facility to be able to respond or provide reviews.
Reliability and Compliance
Our SMS Tech review found that this particular company is as reliable as its SMS competitors.It has a customer service focus which is located in Melbourne so there should be an ease of communication within Australia should there be an immediate need to any inquiries to resolve issues. There is a 1300 552 703 number to be contacted should there be an issue or a need for a live chat on a SMS product or service issue.
When comparing all the SMS gateway providers under investigation, it was considered that SMS Tech provides an easy, reliable and efficient method of sending an SMS from a computer and taking into account all factors of distribution assurance.
It does have a 99% gateway through a service level agreement that should provide this near certain guarantee as a reassurance. It should also be noted that it provides multiple gateways and routes through its national delivery system to all Australian major carriers.
From a compliance perspective, the SMS Tech site does cover at length all the Terms and Conditions as well as issues of SPAM and Privacy. This is all found through the site map at the bottom of the site. Although easy to access it is not really user friendly. There is good information from the Queensland government when it come to text message compliance for Australian businesses.
There are no online reviews that could be found on SMS Tech site. There is no facility to be able to blog or provide review comments. There are no reviews provided on the site to allow people to read comments from clients or customers.
About This SMS Tech Review & SMS Gateway Comparison
This SMS Gateway review has been prepared so that you can easily identify and compare the types of services, products and features offered by the range of Australian SMS gateway providers. This has been done through professionals who have worked in the SMS field but no longer are doing so. This means that they have the independence to be able to impartially analyse SMS companies.
The information has been structured into a simplified and easy to follow format so as to provide you with key information on key selection criteria as outlines above.
It should be stressed that the information provided on this site should be used as a guide only as prices and features may be updated at any time by the SMS Gateway Australia providers’ websites without any prior notification.
If you find any information on this website to be incorrect or out-of-date, please contact us and any changes will be made promptly. Please be aware that the authors of this SMS review take your privacy extremely seriously and will not ask for any personal details.
The SMS Gateway review is provided for free to assist you, however a commission may be given from the provider’s site if you click through their website and engage their services.