Attentive review
Attentive's own help documentation lists Australia as a fully supported SMS region, one of only three regions (with the US and Canada) where MMS delivers natively rather than downgrading to SMS. No Australian-dollar per-message rate is published; pricing is enterprise/quote-based.
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Not yet scored
One of 44 brands reviewed. Not in the priced comparison: publishes no Australian rate.
- No published Australian per-message rate; pricing is by quote
- No Australian office or entity found
Where Attentive stands
Attentive's own help documentation lists Australia as a fully supported SMS region, one of only three regions (with the US and Canada) where MMS delivers natively rather than downgrading to SMS. No Australian-dollar per-message rate is published; pricing is enterprise/quote-based.
A global platform serving Australian numbers, sometimes with local virtual numbers, but no Australian company, office or entity that a buyer can find. How we classify this.
Sending under your own brand name also depends on the ACMA SMS Sender ID Register, separate from this site's own scoring. What the register requires.
What Attentive publishes instead of a rate
Attentive publishes no Australian per-message rate that maps onto a monthly volume, so this page carries no rate table and no cost calculator. Putting a figure here would mean quoting a price Attentive does not publish. What it does publish is below.
| Feature | Published |
|---|---|
| API | not published |
| Email to SMS | not published |
| Two way | not published |
| SMPP | not published |
| Dedicated number | not published |
| Shared number | not published |
| Sender ID | not published |
"Not published" means the provider states nothing either way on its Australian pages. It is not the same as "No", and this page does not turn one into the other.
Confirmed for Australia, without a published Australian rate
Attentive is a New York-headquartered ecommerce SMS and email platform. Its own help documentation lists Australia among its fully supported regions, not among the countries it marks as early access, and Australia is one of only three markets, alongside the United States and Canada, where its picture and video messages deliver natively rather than being converted down to plain text automatically. That is a stronger claim about local capability than most of the global platforms in this comparison can make.
What is not published is a price. Attentive sells to mid-market and enterprise ecommerce brands on a negotiated or quoted basis, and no Australian dollar per-message rate appears anywhere on its site. A reader wanting to put a number beside Australia's confirmed capability will need to talk to sales first.
Compare Attentive with another provider
| Measure | Attentive | Cellcast |
|---|---|---|
| Overall out of 10 | not published | 9.0 |
| Rate at 1K | no published rate | 3.70c |
| Rate at 15K | no published rate | 3.10c |
| Rate at 125K | no published rate | 2.83c |
| Rate at 250K | no published rate | 2.83c |
| Cost at 15,000 a month | not published | $465 |
| Carrier routes | not published | not published |
| Uptime | not published | "100% uptime SLA" and a "100% delivery rate guarantee"; no SLA document, credit schedule or remedy is published behind either |
| Dedicated number | not published | Yes |
| Shared number | not published | Yes |
| Alpha sender ID | not published | Yes |
| Email to SMS | not published | Yes |
| SMPP | not published | not published |
| Two way | not published | Yes |
| Support | not published | 8am to 8pm AEST staffed, with 24/7 emergency tickets; phone, email and SMS |
| Head office | New York, New York, United States | South Melbourne, Victoria |
| Public reviews | not published | 4.2/5 from 6 reviews on Trustpilot |