160.com.au review

160.com.au is a service of Bay Call Pty Ltd, based in Sydney, and is classified on this site as an Australian headquartered provider. It bills in Australian dollars, and computed benchmarks put its rate at 6.70c for one thousand messages a month and 5.41c at fifteen thousand, excluding GST. ACMA's approved list for the SMS Sender ID Register lists Bay Call Pty Ltd, T/A 160.com.au, as an originating telco.

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Not yet scored

One of the 17 providers with a published Australian rate, and one of 45 brands reviewed. Not yet scored, so it holds no position in the ranked table.

Right for you if
  • Direct Australian carrier connections to Telstra, Optus and Vodafone/TPG
  • Six prepaid packs with an explicit per-SMS figure on each, from 7.95c to 4.95c including GST
  • Local support team in Australia, with phone on 1800 671 823
  • 5 free SMS credits on signup with no credit card required
Look elsewhere if
  • No uptime figure or SLA document is published
  • The site repeats a 100% Delivery Guarantee, but the terms warrant no particular message
  • No support hours are published
  • The largest prepaid pack is 25,000 credits, so larger months mean buying several packs

Where 160.com.au stands

160.com.au is an SMS service operated by Bay Call Pty Ltd, a Sydney based company with a local Australian support team reachable on 1800 671 823. The provider publishes direct connections to Telstra, Optus and Vodafone/TPG, plus dual Equinix data centres in Sydney with automatic failover, although these are provider claims rather than independently measured performance, and its terms do not guarantee uninterrupted availability without a signed service agreement. Pricing is prepaid and GST inclusive, with six standard packs: 100 SMS for $7.95 at 7.95 cents per message, up to 25000 SMS for $1237.50 at 4.95 cents per message, with larger packs such as 5000 for $297.50 in between. An Australian virtual mobile number costs $20 a month including GST and can be cancelled anytime.

Head officeSydney, New South Wales
Founded2000
Carrier routes"Your messages route through direct Australian carrier connections delivering to Telstra, Optus and Vodafone/TPG cellular networks, not through offshore aggregation." Telstra, Optus and Vodafone/TPG are named. The SMS gateway page separately names "Telstra, Virgin Mobile, Vodafone and Optus".
UptimeNo uptime figure is published. The API page claims "Dual Equinix data centres in Sydney with automatic failover" and the site repeats a "100% Delivery Guarantee", but the terms say "we do not guarantee continuous or uninterrupted availability of the Service" unless a signed service agreement provides otherwise, and that no particular message is warranted to be delivered. No SLA document is published.
SupportPhone on 1800 671 823 and a web contact form, from a local customer support team based in Australia; no support hours are published
Australian presence Tier 1: Australian HQ
Sender ID Register On ACMA's list as an originating telco; registers with an ABN only

ACMA lists it as BAY CALL PTY. LTD. (T/A 160.com.au and smspapa.com.au). ACMA's list read 19 September 2026.

160.com.au publishes no public reviews.

What 160.com.au offers Australian senders

As published by 160.com.au
APIYes
Email to SMSYes
Two-way SMSYes
Dedicated numberYes
Shared numberYes
Alphanumeric sender IDYes

Nothing published either way on SMPP, MMS or RCS.

What 160.com.au costs

Published Australian rate, cents per outbound SMS
Messages a monthRate
1K 6.70c
15K 5.41c
125K 4.50c
250K 4.50c

Checked against the provider's pricing and coverage page on 3 October 2026, 160.com.au lists six standard prepaid packs, with prices including GST under clause 3.4 of its terms and conditions. The largest currently published pack is 25,000 messages and the previous 60,000 pack no longer appears. Benchmark rates on this site exclude GST, with GST removed before rounding: 6.70 cents per message at 1,000 messages, 5.41 cents at 15,000, and 4.50 cents at both 125,000 and 250,000. The two upper benchmarks assume repeated purchases of five and ten 25,000 packs respectively, not a separately published volume tier. Under clause 3.3, credits remain valid only while at least one message is sent every 180 days, otherwise unused credits expire. The current first-order promotion for new customers is excluded from these standard benchmarks.

Read from the provider's own pricing page on 2026-10-03.

160.com.au against the providers either side of it on price

Messages a month Nearest cheaper 160.com.au Nearest dearer
1,000 BE Messaging 6.00c, $7 less 6.70c, 7 of 17 Chatti 6.90c, $2 more
15,000 BE Messaging 5.00c, $62 less 5.41c, 8 of 17 Chatti 5.90c, $74 more

The full rate order for every provider is on cheapest bulk SMS in Australia.

What 160.com.au costs at your volume

160.com.au at 15K tier: 5.41c
per month
160.com.au $812
Median of the 17 priced at this volume $885
Cheapest: Mobile Message at 3.00c $450

At 15,000 messages a month 160.com.au costs $812, $362 more than Mobile Message, $74 below the field median. Rates are each provider's published price at the 15K tier; above 250,000 most providers negotiate.

160.com.au pricing

160.com.au sells fixed prepaid credit packs rather than a monthly subscription, with no general platform fee and no locked contract.

Each benchmark here is the cheapest combination of current packs that covers a comparison volume exactly, excluding GST. That gives 6.70c at one thousand messages a month, 5.41c at fifteen thousand, 4.50c at one hundred and twenty-five thousand and 4.50c at two hundred and fifty thousand. Pack prices include GST under the terms.

At fifteen thousand messages a month it ranks 8th on price among the 17 providers that bill in Australian dollars and publish a rate at that volume. The providers either side of it on price are listed above.

The terms require a message to be sent in every one hundred and eighty days, or unused credits expire and are removed. Credits are also non-refundable and non-transferable, apart from legal obligations and the narrow service-failure remedy the terms define.

A first-order promotion for new customers is advertised, and the benchmarks exclude it because it is not an ongoing standard rate.

A cheap rate only pays off when the sending method fits your workflow.

160.com.au features for Australian senders

The published sending methods are a web platform, an API and email to SMS.

The API is REST with JSON and authenticates over HTTP Basic using your username and an SMS secret. An older SOAP interface is still maintained. Delivery-receipt callbacks and inbound webhooks are supported, and test numbers simulate delivery outcomes without sending on air or spending credits. The API page publishes direct Australian connections to Telstra, Optus and Vodafone/TPG, along with dual Equinix data centres in Sydney and automatic failover.

A developer hub links an API reference, an OpenAPI specification, Swagger UI and implementation guides. Its ease and quality have not been independently tested.

Email to SMS addresses the recipient's number at @160.com.au, with the SMS secret in the subject line. A leading exclamation mark in the subject turns replies on. A business-name sender does not accept replies, and [end] removes the email signature that follows.

Contact upload runs through an XLS spreadsheet with mobile-number and Groups columns.

Sender types for 160.com.au include alphanumeric sender IDs, which display a business or brand name to recipients, and dedicated Australian virtual mobile numbers. A dedicated virtual number supports two-way messaging, meaning it can receive replies and inbound messages from customers, making it suitable for ongoing conversations.

$20 a month including GST for an Australian virtual mobile number, cancel any time; overseas numbers from $10 a month

The alphanumeric option runs through the national register, so the provider's standing there matters.

160.com.au sender ID and the ACMA register

The ACMA list of approved telcos and message providers for the SMS Sender ID register records BAY CALL PTY. LTD. (T/A 160.com.au and smspapa.com.au) as an originating telco. Separately, Bay Call's current terms and conditions state that Bay Call will lodge and manage alphanumeric Sender ID registration on behalf of its customers. Customers must supply evidence that they are entitled to use the requested business or brand name. Approval of every requested name is not guaranteed, so a business choosing a branded sender should confirm it can demonstrate its entitlement to the name before relying on it for campaigns.

160.com.au support and reputation

The provider describes an Australian support team, with a published phone line and contact form. We could not verify support hours, so confirm them before you rely on a response window. No reviewed security certifications are on record.

Marketing on the provider's site uses a delivery-guarantee claim. The current terms do not warrant uninterrupted availability or the delivery of any particular message, unless a signed service agreement provides otherwise, and statutory rights are preserved. Treat that as marketing language, not a documented uptime commitment.

No numeric public-review rating and no site performance score are on record for this provider.

Those conditions, more than the feature list, decide who should buy here.

Who 160.com.au suits

160.com.au suits an Australian business that buys prepaid, sends from the browser, email or the documented API, and can keep its account active.

A buyer with long inactive periods should look elsewhere, because unused credits expire after one hundred and eighty days without a send. A buyer who needs published support hours or a contractual uptime commitment must check the conditions before choosing.

Similar providers to 160.com.au

Compare 160.com.au with another provider

Published figures only, on the measures 160.com.au publishes.
Measure 160.com.au SMS Broadcast
Rate at 1K6.70c7.00c
Rate at 15K5.41c6.00c
Rate at 125K4.50c5.50c
Rate at 250K4.50c5.50c
Cost at 15,000 a month$812$900
Dedicated numberYesYes
Shared numberYesYes
Alpha sender IDYesYes
Email to SMSYesYes
Two wayYesYes
Head officeSydney, New South WalesMelbourne, Victoria

Verification log

What was read, where and when, with captures taken from an Australian IP (our method).

CheckedDate readWhat it said
Published rate cardChecked against the provider's pricing and coverage page on 3 October 2026, 160.com.au lists six standard prepaid packs, with prices including GST under clause 3.4 of its terms and conditions. The largest currently published pack is 25,000 messages and the previous 60,000 pack no longer appears. Benchmark rates on this site exclude GST, with GST removed before rounding: 6.70 cents per message at 1,000 messages, 5.41 cents at 15,000, and 4.50 cents at both 125,000 and 250,000. The two upper benchmarks assume repeated purchases of five and ten 25,000 packs respectively, not a separately published volume tier. Under clause 3.3, credits remain valid only while at least one message is sent every 180 days, otherwise unused credits expire. The current first-order promotion for new customers is excluded from these standard benchmarks. Archived capture from ( before this verification )

About the author

Alain Grossbard

Head of Strategy

Alain compiles the Australian provider data and writes the reviews behind the rate panel and the price tables.

Checked by Justin Grossbard, who owns the scoring method. How we rate.