Summary Of ClickSend

ClickSend offers versatile communication solutions, including SMS, email, and voice services, for businesses to efficiently reach customers globally, enhancing marketing, customer service, and operational efficiency.

ClickSend offers a wide range of communication channels and marketing tools to help organisations connect with their audience.

The platform is user-friendly, and the dashboard is easy to navigate. Their multi-channel products are used by some of the biggest brands and smartest developers across Australia and the world.

ClickSend offers 24/7 support via live chat, phone, or email, which is helpful if you run into any issues while using the platform.

ClickSend’s pricing is competitive, and there are no hidden fees or contracts required.

💻 Demo Account: 25 SMS Free
🏢 Head Office Perth, Australia
📅 Founded 2013
⭐ Reviews (Trustpilot) 4.5 – 3063 Reviews
↔ Sevice Level Agreement 100% Uptime
💰 Price Match Guarantee Yes
📊 Fixed Number: Included

ClickSend Pricing Review

ClickSend Review

ClickSend is a cloud-based platform that offers a wide range suite of communication tools, including SMS, email, voice, and fax messaging, as well as a variety of marketing and automation tools.

Our March 2024 pricing comparison found that Clicksend offered cheap SMS rates as an Australian SMS provider. Its pricing schedule per SMS per month is AUD$0.07 for under 2k; AUD$$0.06 for 10k+; and AUD$0.0550 for 100k+.

Monthly SMS Volume
7.00 6.50 6.00 5.50
6.50 6.00 5.00 5.50
6.60 6.60 6.60 6.60
7.00 7.00 7.00 7.00
5.60 5.40 5.40 5.40
7.90 7.90 7.90 7.90
8.50 8.00 7.60 7.00
8.20 7.50 7.00 7.00
11.90 8.00 8.00 8.00
9.80 9.60 8.60 8.20
4.90 4.57 4.45 4.33
25.00 21.00 20.00 19.00

Updated on 13-04-2024. Currency is in AUD $

ClickSend does not charge:

  • a setup fee,
  • no monthly fee,
  • fixed number,
  • for delivery reports, and
  • there are no contractual arrangements required.

There is a $19 fee each month for having a dedicated number with no setup fees and a charge of $320 per month for a dedicated shortcode with a $750 set-up fee.  The provider offers either monthly or pre-payment options.

ClickSend’s pricing is competitive, and there are no hidden fees or contracts required.

Visit Clicksend >>

Our Rating

The overall rating is based on review by our experts

Value For Money
9 / 10
8 / 10
7 / 10
9 / 10
8 / 10
Customer Service
9 / 10

ClickSend SMS Marketing And Software Review

ClickSend is highly regarded as a professional service provider with excellent SMS marketing tools and software features. Derived from the SMS Australia Gateway Comparison Table and site, ClickSend has an extensive range of powerful software templates beyond the basic email to SMS messages service.

As a leading Australian business communications provider it offers SMS, MMS and e-mail marketing solutions. The company is best known for its low-cost SMS gateway and integration with platforms with ClickSend SMS + Slack + Shopify.

It also delivers powerful web-based email to SMS services including MMS capabilities and a text-to-speech facility whereby voice calls can be used as a substitute for a text message. The text message is converted into voice calls via their SMS gateway facility which can reach any mobile phone number (Android or iPhone) or landline in various languages and voices.

Its SMS marketing software can post onto Meta (previously named Facebook) or Twitter, thereby providing platforms for reminders, alerts, notifications, sales, ordering and delivery, event management, and birthday marketing to improve your dealings with customers or staff.

This provider has SMS reply features including e-mail to SMS replies, the ability to send replies to a website, computer, or block replies.

ClickSend Voice

Reliability And Compliance Of ClickSend

ClickSend places a strong emphasis on reliability and compliance to ensure that its platform is secure, stable, and compliant with relevant regulations.

It is an SMS gateway supplier that is impressive with its reliability standard measured by its reassurance of a 100% uptime Service Level Agreement (SLA) guarantee and a money-back guarantee. Here are some of the ways that ClickSend addresses reliability and compliance:


ClickSend uses a redundant, multi-server infrastructure to ensure that its platform is always available and responsive.

The platform is monitored 24/7 to detect and resolve any issues that may arise.

ClickSend has multiple data centres located around the world to provide redundancy and ensure that data is always available.


ClickSend is committed to complying with all relevant regulations, including GDPR, CCPA, and TCPA.

The platform includes features to help businesses comply with regulatory requirements, such as the ability to include opt-out links in SMS messages.

ClickSend provides a range of security measures to protect user data, including SSL encryption, two-factor authentication, and firewall protection.

Businesses can feel confident using ClickSend’s platform for their communication and marketing needs, knowing that their data is secure and that they are meeting regulatory requirements.

It allows an inbound automation message to be routed from an end user’s mobile device and delivered to a mobile phone or an application. Their high performance is indicated by the distribution of 4800 messages per minute with guaranteed delivery with highly dependable Tier 1 telecommunication networks.

ClickSend has the API capability of determining the exact GPS coordinates of an end-user by sending an SMS or an email which means that your customer’s location can be reached within typically five (5) seconds.

ClickSend Customer Service Level & Reputation

The review indicates that ClickSend offers are a very transparent and open form of communication as indicated by their 1800 number, and 24/7 email support via live chat, or email, on Meta and other social media platforms, which can be helpful if you run into any issues while using this platform. An international number is highlighted on their website for overseas clients.

As mentioned above, ClickSend has ensured customers and their clients that they possess the platform’s military-grade security, anti-Spam, and general data protection compliance to ensure safeguarding to all concerned.

Having significant business clients such as F45, Dan Murphy, Specsavers and CFA is indicative of their reputable standing among these successful clients. Its global coverage ranges from the Asia Pacific, the Americas, Europe, and Africa.

A free SMS trial is available after an individual sign up and logs in for the first time. A pop-up screen shows up initially and will invite you to chat online about the services and offers that are available based on your requirements.

Online Reviews

With a range of features, our SMS Gateway Comparison review found ClickSend to be the most reputable SMS provider and worthy of serious consideration and rated highly as indicated on the Trust Pilot review website (4.5 of 3063 reviews based on March 2024).

ClickSend SMS Gateway Solution

SMS Gateway is a website system that allows the distribution of SMS text messages from a web browser direct to customers or clients within the cell served by that particular gateway. A text message gateway allows any computer to receive or distribute SMS transmissions through a range of telecommunication network providers.

In the case of ClickSend, its popular HTTP to SMS gateway API can distribute mass text messages over a range of different mobile telecommunication carriers’ networks with company names such as Telstra, Optus, Virgin, and Vodafone. The SMS integration is made simple by its SMS gateway API with a range of downloadable sample codes available to assure its compatibility with the business or organization systems.

An SMS gateway needs reliability for those who require communication or marketing campaigns for:

  • Time-sensitive text messages;
  • Text message alerts;
  • Private text messages where security and confidentiality are critical;
  • The need for a customer to reply (2-way) to the text message;
  • Customers are to be reminded about an upcoming appointment or an alert.

Visit Clicksend >>

ClickSend Alternatives

There are four key clicksend alternatives in Australia that businesses can consider. ‘Head-to-Head’ comparison tables have been presented to help compare Clicksend to:

  1. SMS Central
  2. Direct SMS
  3. MessageMedia


Who Is ClickSend?

ClickSend is a global software as a Service (SaaS) way of delivering applications over the Internet. It is a cloud-based service that enables businesses to easily communicate with their customers and staff via SMS, Voice, Email, Rich Media, and even digital direct mail. From single to scale by the dashboard, API, or integration partners.

This reliable gateway provider offers online SMS in a seamless integration way from any web-enabled computer with no set-up or software requirements needed. Sending text messages to customers, individuals or organizations has been made simple by ClickSend’s powerful and flexible set of SMS API software and sound network systems.

Their SMS gateway API facilitates SMS integration which means its clients are easily able to communicate with their customers anytime when required. Its online SMS Gateway applications, Email to SMS system offer a comprehensive way for informing people quickly for staff rostering purposes, CRM, Sales Follow-Ups, Reminder notices, IT alert systems, email marketing, E-commerce systems, or consignment delivery notification.

Our ClickSend review found this SMS provider offers a Microsoft Outlook plugin that allows its clients to be able to send text messages using Microsoft Outlook through their account.

ClickSend Reviews Of Products

Ask an Expert

Notify of
0 Responses
Inline Feedbacks
View all comments
Back to top