Summary Of Clicksend

Clicksend is a leading Australian business communications provider offering SMS, MMS and e-mail marketing solution. The company is best known for its low-cost SMS gateway and integration with platforms with ClickSend SMS + Slack + Shopify.

💻 Demo Account: 50 SMS Free
🏢 Head Office Australia
📅 Founded 2013
⭐ Reviews (Trustpilot) 4.7 – 2,362 Reviews
↔ Sevice Level Agreement 100% Uptime
💰 Price Match Guarantee Yes
📊 Fixed Number: Included

ClickSend Pricing Review

Our April 2022 pricing comparison found that Clicksend offered the cheapest SMS rates of any Australian SMS provider. Only Twillio has a cheaper rate for small businesses looking to send less than 2,000 text messages a month. ClickSend pricing schedule per SMS per month is AUD$0.0250 for under 2k; AUD$$0.0170 for 10k+; and AUD$0.0125 for 100k+.

Monthly SMS Volume
7.00 6.50 6.00 5.50
7.00 6.50 6.00 5.50
6.60 6.60 6.60 6.60
7.00 7.00 7.00 7.00
7.50 7.10 6.50 6.50
7.50 7.50 7.50 7.50
8.00 8.00 7.60 7.00
10.00 8.50 7.50 7.00
12.00 12.00 8.00 8.00
9.60 9.60 9.20 8.30
17.00 16.00 12.00 11.00
25.00 21.00 20.00 19.00

Updated on 01-07-2022. Currency is in AUD $

ClickSend does not charge:

  • a setup fee,
  • no monthly fee,
  • fixed number,
  • for delivery reports and
  • there are no contractual arrangements required.

There is a $20 fee each month for having a dedicated number which some competitors offer for free. The provider offers either monthly or pre-payment options. Another positive in their pricing details is that no credit expiry occurs unlike a number of its competitors.

Overall, if the price is a key consideration when choosing an SMS provider then it’s recommended to choose Clicksend unless you plan to deliver less than 2,000 text messages each month.

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Our Rating

The overall rating is based on review by our experts

Value For Money
9 / 10
8 / 10
7 / 10
9 / 10
8 / 10
Customer Service
9 / 10

ClickSend SMS Marketing And Software Review

ClickSend is regarded as a very professional service with excellent SMS marketing tools and software features.

Derived from the SMS Australia Gateway Comparison Table, ClickSend has an extensive range of powerful software templates beyond the basic email to SMS messages service. It delivers powerful web-based email to SMS services including MMS capabilities and text to speech facility whereby voice calls can be used as a substitute for a text message. The text message is converted into voice calls via their SMS gateway facility which can reach any mobile phone number (android or iPhone) or landline in various languages and voices.

Its SMS marketing software has the ability to post onto Meta (previously named Facebook) or Twitter, provides platforms for reminders, alerts, notifications, sales, ordering and delivery, event management, and birthday marketing to improve your dealings with customers or staff. The provider also has SMS reply features including e-mail to SMS replies, the ability to send replies to a website, computer, or block replies.

A free 50 SMS trial is available after individual signup and logs in for the first time. A pop-up screen shows up initially and will invite you to chat online about the services and offers that are available based on your requirements.

ClickSend Voice

A free 50 SMS trial is available after individual signup and logs in for the first time. A pop-up screen shows up initially and will invite you to chat online about the services and offers that are available based on your requirements.

Reliability And Compliance Of ClickSend

ClickSend is a Perth-based SMS gateway supplier that is impressive with its reliability standard measured by its reassurance of a 100% Uptime Service Level Agreement (SLA) guarantee and a money-back guarantee. This is one of the few SMS providers that can confidently state such an offer.

It allows an inbound automation message to be routed from an end user’s mobile device and delivered to a mobile phone or an application. Their high performance is indicated by the distribution of 4800 messages per minute with guaranteed delivery with highly dependable Tier 1 networks. ClickSend has the API capability of determining the exact GPS coordinates of an end-user by sending an SMS or an email which means that your customer location can be reached within typically five (5) seconds.

ClickSend Customer Service Level & Reputation

The review indicates that ClickSend offers are a very transparent and open form of communication as indicated by their 1800 number, 24/7 email support, on Meta and other social media platforms. An international number is highlighted within their website for overseas clients.

ClickSend has ensured customers and clients that they possess the platform’s military-grade security, anti-Spam, and general data protection compliance to ensure safeguarding to all concerned.

The ClickSend cloud infrastructure is housed in secure data centres, designed to satisfy the requirements of our most security-sensitive customers. The ClickSend infrastructure has been designed to provide the highest availability while putting strong safeguards in place regarding customer privacy and segregation.

Having significant business customers such as HP, Citrix, Siemens, AVG, PWC, and New York University are indicative of their reputable standing among these successful clients. Its global coverage ranges from the Asia Pacific, Americas, Europe, and Africa.

Online Reviews

With a range of features, our SMS Gateway Comparison review found ClickSend to be the most reputable SMS provider and worthy of serious consideration and rated highly as indicated on the Trust Pilot review website.

ClickSend SMS Gateway Solution

SMS Gateway is a website system that allows the distribution of SMS text messages from a web browser direct to customers or clients within the cell served by that particular gateway. A text message gateway allows any computer to receive or distribute SMS transmissions through a range of telecommunication network providers.

In the case of ClickSend, its popular HTTP to SMS gateway API has the ability to distribute bulk text messages over a range of different mobile telecommunication carriers’ networks with company names such as Telstra, Optus, Virgin, and Vodafone. The SMS integration is made simple by its SMS gateway API with a range of downloadable sample codes available to assure its compatibility with the business or organization systems.

An SMS gateway needs reliability for those who require communication or marketing campaigns for:

  • Time-sensitive text messages
  • Text message alerts
  • Private text messages where security and confidentiality are critical
  • The need for a customer to reply (2-way) to the text message
  • Customers to be reminded about an upcoming appointment or an alert

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ClickSend Alternatives

There are four key clicksend alternatives in Australia that businesses can consider. We have made ‘head-to-head’ comparison tables to help compare Clicksend to:

  1. SMS Central
  2. SMS Tech
  3. Direct SMS
  4. MessageMedia


Who Is ClickSend?

ClickSend is a global SaaS cloud-based service that enables businesses to easily communicate with their customers and staff via SMS, Voice, Email, Rich Media, and even digital direct mail. From single to scale by the dashboard, API, or integration partners.

This reputable gateway provider offers online SMS in a seamless integration way from any web-enabled computer with no set-up or software requirements needed. Sending text messages to customers, individuals or organizations has been made simple by ClickSend powerful and flexible set of SMS API’s software and sound network systems.

Their SMS gateway API facilitates SMS integration which means its clients are easily able to communicate with their customers anytime when required. Its online SMS Gateway applications, Email to SMS system offer a comprehensive way for informing people quickly for a staff rostering purposes, CRM, Sales Follow-Ups, Reminder notices, IT alert systems, email marketing, E-commerce systems, or consignment delivery notification.

Our ClickSend review found this provider offers a Microsoft outlook plugin allowing its clients to be able to send text messages using Microsoft Outlook through their account.

ClickSend Reviews Of Products

About This SMS Provider Review

This Clicksend review was formulated to compare features and services to other reputable SMS Gateway providers from Textmagic to Twilio. This was independently developed by a group of SMS specialists who do not work in the SMS field anymore but felt they needed to let people know what transaction SMS companies provided.

While the SMS Gateway Australia Comparison Table is free for the public to use, the authors wish to disclose that some affiliate relationships do exist. Such relationships do not impact the rates and fees users of the site will receive from these providers.

As the information comes from the provider’s website and not through an API feed, there is the risk data may become outdated without prior notice. As such, you should note below when the page was last updated. You should also check with the SMS gateway providers’ website, Facebook of LinkedIn account before singing-up.

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