Esendex Review 2026: Australian Pricing and Features

Esendex is the most complete Australian offering among the global providers here: a registered Australian company with an ACN and a Melbourne office, prices in Australian dollars, a 1300 support line, and a published 99.9% SLA with 24/7 P1 cover. Against that, it sells monthly bundles with "from" pricing and publishes no per-message rate, so none of the four benchmark volumes can be priced from the page, and GST treatment is not stated. Its 4.6 Trustpilot score rests on a profile with no new reviews in the last twelve months.

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Not yet scored

One of 24 brands reviewed. Not in the priced comparison: prices on monthly plan, not monthly volume.

Right for you if
  • Registered Australian company, ACN 113 596 580, with a Melbourne registered office
  • Published 99.9% SLA with a one-hour P1 response and four-hour target fix, 24/7
  • Virtual mobile number and sender ID included on every plan, with free unlimited phone, email and chat support
Look elsewhere if
  • Bundle pricing with "from" wording and no per-message rate published
  • No plan covers the benchmark volumes above 10,000 a month; those are quoted
  • GST treatment is not stated, and the 4.6 Trustpilot score has had no new reviews in twelve months

Where Esendex stands

Esendex is the most complete Australian offering among the global providers here: a registered Australian company with an ACN and a Melbourne office, prices in Australian dollars, a 1300 support line, and a published 99.9% SLA with 24/7 P1 cover. Against that, it sells monthly bundles with "from" pricing and publishes no per-message rate, so none of the four benchmark volumes can be priced from the page, and GST treatment is not stated. Its 4.6 Trustpilot score rests on a profile with no new reviews in the last twelve months.

Head officeMelbourne, Victoria
Carrier routesnot published
Uptime99.9% monthly uptime for core platform operations, with a one-hour P1 response and four-hour target fix 24/7
SupportPhone, email and chat, free and unlimited, on 1300 764 946

What Esendex publishes instead of a rate

Esendex publishes no Australian per-message rate that maps onto a monthly volume, so this page carries no rate table and no cost calculator. Putting a figure here would mean quoting a price Esendex does not publish. What it does publish is below.

Esendex sells monthly bundles in Australian dollars rather than a per-message rate: Starter at 500 messages "from $38", Growth at 2,500 "from $170" and Enterprise at 10,000 "from $570", with anything above 10,000 a month quoted. The wording is "from", so these are floors, and whether the figures include GST is not stated. None of the four benchmark volumes lands on a published plan, so no rate is carried: 1,000 a month falls between the 500 and 2,500 plans, and 15,000, 125,000 and 250,000 all sit above the top plan.

How it pricesmonthly plan
Dedicated number costA virtual mobile number is included as standard on every plan; additional numbers are not priced publicly
Public reviews4.6/5 from 142 reviews on Trustpilot
What Esendex states about sending and sender types
FeaturePublished
APInot published
Email to SMSnot published
Two waynot published
SMPPnot published
Dedicated numberYes
Shared numbernot published
Sender IDYes

"Not published" means the provider states nothing either way on its Australian pages. It is not the same as "No", and this page does not turn one into the other.

Esendex as a Premium Business SMS Provider

Esendex is a one-stop shop for all your communication and marketing needs, offering an easy-to-use range of text messaging services for businesses and organisations as reviewed through the Business SMS Provider Comparison table. This provider offers online SMS which will allow you to not only send but, if you require, receive SMS from your end users all from any web-enabled computer. Whether sending reminder messages to individuals, clients or organisations, it just involves one simple step with no setup required. It’s as easy as that!

Textit Website

Esendex is a global business with offices based in Australia (Melbourne), France, Germany, and Spain with a head office in Nottingham, United Kingdom. Therefore they have a wide telecommunication network with expert API developers who will provide the right technology to ensure that your text messages are effectively distributed.  This means that Esendex as a Business SMS Provider can integrate SMS into anything that you request. Essendix mobile

 

Esendex operates in multiple countries, reflecting a broad international presence, and is known for its commitment to high-quality, reliable messaging services and customer support. The exact range of services and solutions they offer can vary and evolve, so it’s always a good idea to check their latest offerings for the most current information.

Sender ID registration and Esendex

From 1 July 2026 the ACMA requires branded (alphanumeric) sender IDs sent to Australian numbers to be listed on the SMS Sender ID Register. Messages sent from an unregistered ID can be labelled “Unverified” by carriers or blocked outright. Registration runs through your telco or messaging provider, so confirm what Esendex asks for before you set up a branded sender name. Our guide to opt-in and opt-out obligations covers what else the Spam Act 2003 requires of Australian senders.

Value Features of using Esendex

Esendex allows businesses to send SMS messages to their audience quickly and easily. Their platform includes a range of features, such as message scheduling, personalization, and reporting, to help businesses create and manage effective SMS campaigns.

A great asset of Esendex is that it requires no software for you to download or install. This means that this SMS provider is web-based so no software is required that could crash your computer. All you need is a web browser and Internet access. The SMS provider will then save your contacts, and set up groups to manage your contacts. This will mean that it will send reminders to the groups that you have set up in a matter of seconds.

Essendex B2B

Scheduled SMS delivery can be done at predetermined times. It is just a matter of notifying Esendex to send SMS for appointments, reminders or notifications of important dates to customers, clients or stakeholders.

If by chance, you are unable to get on your computer when your SMS promotional campaign needs to be sent, there are no problems, as this business SMS provider can schedule the reminder message. And in addition, they will be able to track whether a message has been received on a recipient’s mobile phone or by email. This will mean a complete history of all outgoing and incoming text messages will be tracked for your business, communications and marketing campaigns.

Other features of Esendex include:

  • Accredited with ISO 27001 across all their offices
  • Provides a globally recognized information security standard (GDPR)
  • Commits 90% of your SMS being processed within a very short period (within a matter of just a few minutes)
  • Direct connections to the major telecommunication networks in Australia
  • Real-time communication with their API
  • Multi-channel capabilities

esendex service range

For a complete explanation of their multiple features, they offer an SMS page overview, which discusses several topics, including their latest clients and upgrades to their service. They also provide a free trial to the service the first time you log in after signing up.

Esendex has an impressive list of clients including brands such as NAB, Acer, Peter Mac, Toll and Bupa to name a few. See their website.

Textit Website

Is Esendex Value for Money?

Esendex now publishes its plan pricing openly, which it did not when we first reviewed it. As of 15 August 2026 the published Australian plans are Starter at $38 per month including 500 messages, Growth at $170 per month including 2,500, and Enterprise at $570 per month including 10,000, with quoted pricing above that volume. Those bundles work out to roughly 7.6c, 6.8c and 5.7c per message respectively before any overage.

That puts Esendex in the mid-to-upper range for Australian business SMS. Pay-as-you-go providers such as Cellcast and Mobile Message publish lower per-message rates, and a subscription means you pay for the bundle whether you send it or not. Esendex makes its case on the enterprise side instead: a 100% uptime service level agreement, an Australian office in Melbourne, and multichannel messaging that most low-cost gateways do not offer.

Plan prices read from Esendex’s published Australian pricing page on 15 August 2026; Esendex last updated that page on 24 July 2026.

Intelligent Multichannel Messaging feature

Esendex provides a range of integration options to help businesses connect with their existing software and systems. The platform includes APIs, plugins, and integrations with popular platforms like Salesforce, Shopify, and Magento.

One of the key features of Esendex is its multi-channel capabilities. This is the process that brings all of the customer communication channels together to create a low-touch, highly effective messaging strategy.

Combining SMS, Email and Mobile Web Apps increases the probability of reaching end users effectively and meeting their expectations. Esendex will automate the shift from one communication channel to another, recording customer preferences and measuring the rate of success. Their professional services team have created thousands of custom multi-channel workflows for customers of all sizes.

 Overall conclusion

Esendex is an international-based SMS business provider with an Australian branch that offers all-day and night service with offices in other countries. With the number of valued features outlined, our Esendex review found them worthy of consideration except their pricing is one of the most expensive compared to other competitors in the SMS business domain and this matter will become a major factor in considering engaging Esendex.

Esendex logo2

About This Business SMS Comparison Table 

Our Premium Business SMS Comparison Table was developed to identify and compare the services and products offered by the range of SMS providers through means of an independent yet well-analysed Comparison Table. The information has been categorized into a simplified, readable, and easy-to-follow tabulated format to provide you with key information on key selection criteria such as message distribution costs, network availability, customer service support, credit availability, and so on.

Textit Website

It should be stressed that the information provided in the table and our Esendex review should only be used as a guide as prices and features may be updated at any time by the business providers’ websites without any prior notification.

The Business SMS Comparison Table is provided for free to assist you, however, a commission may be requested from the provider’s site if you click through to their website and engage their services. There are no forms of advertisements on this site and the authors have made price and other key features the selection elements that have led to the recommendations made on the site.

As the information comes from the provider’s website and not through an API feed, there is the risk data may become outdated without prior notice. As such, you should note below when the page was last updated. You should also check with the SMS gateway providers’ website before signing up.

Esendex can help businesses connect with their audience quickly and effectively. However, as with any platform, it’s important to test Esendex’s features for yourself and ensure that it meets your specific business needs.

Latest update on 1 August 2026

 

Compare Esendex with another provider

Published figures only. "Not published" is a figure the provider does not publish, not a figure of nil.
Measure Esendex Cellcast
Overall out of 10not published9.0
Rate at 1Kpriced on monthly plan3.70c
Rate at 15Kpriced on monthly planpriced on prepaid credit bundle
Rate at 125Kpriced on monthly planpriced on prepaid credit bundle
Rate at 250Kpriced on monthly planpriced on prepaid credit bundle
Cost at 15,000 a monthnot publishednot published
Carrier routesnot publishednot published
Uptime99.9% monthly uptime for core platform operations, with a one-hour P1 response and four-hour target fix 24/7"100% uptime SLA" and a "100% delivery rate guarantee"; no SLA document, credit schedule or remedy is published behind either
Dedicated numberYesYes
Shared numbernot publishedYes
Alpha sender IDYesYes
Email to SMSnot publishedYes
SMPPnot publishednot published
Two waynot publishedYes
SupportPhone, email and chat, free and unlimited, on 1300 764 9468am to 8pm AEST staffed, with 24/7 emergency tickets; phone, email and SMS
Head officeMelbourne, VictoriaSouth Melbourne, Victoria
Public reviews4.6/5 from 142 reviews on Trustpilot4.2/5 from 6 reviews on Trustpilot

Verification log

Every figure on this page comes from a page the provider or a named third party publishes. The site does not open accounts or send test traffic, so this is the record of what was read and when. Where a capture is linked, it was taken from an Australian IP address, because several providers serve a different rate card, currency or number type depending on where the request comes from.

CheckedDate readWhat it said
Published rate cardEsendex sells monthly bundles in Australian dollars rather than a per-message rate: Starter at 500 messages "from $38", Growth at 2,500 "from $170" and Enterprise at 10,000 "from $570", with anything above 10,000 a month quoted. The wording is "from", so these are floors, and whether the figures include GST is not stated. None of the four benchmark volumes lands on a published plan, so no rate is carried: 1,000 a month falls between the 500 and 2,500 plans, and 15,000, 125,000 and 250,000 all sit above the top plan. See the page as it stood
Public reviews on Trustpilot4.6 out of 5 from 142 reviews

About the author

Alain Grossbard

Head of Strategy

Alain compiles the Australian provider data and writes the reviews behind the rate panel and the price tables.

Checked by Justin Grossbard, who owns the scoring method. How we rate.