Esendex as a Premium Business SMS Provider

Esendex is a one-stop shop for all your communication and marketing needs, offering an easy-to-use range of text messaging services for businesses and organisations as reviewed through the Business SMS Provider Comparison table. This provider offers online SMS which will allow you to not only send but, if you require, receive SMS from your end users all from any web-enabled computer. Whether sending reminder messages to individuals, clients or organisations, it just involves one simple step with no setup required. It’s as easy as that!

Textit Website

Esendex is a global business with offices based in Australia (Melbourne), France, Germany, and Spain with a head office in Nottingham, United Kingdom. Therefore they have a wide telecommunication network with expert API developers who will provide the right technology to ensure that your text messages are effectively distributed.  This means that Esendex as a Business SMS Provider can integrate SMS into anything that you request. Essendix mobile


Esendex operates in multiple countries, reflecting a broad international presence, and is known for its commitment to high-quality, reliable messaging services and customer support. The exact range of services and solutions they offer can vary and evolve, so it’s always a good idea to check their latest offerings for the most current information.

Value Features of using Esendex

Esendex allows businesses to send SMS messages to their audience quickly and easily. Their platform includes a range of features, such as message scheduling, personalization, and reporting, to help businesses create and manage effective SMS campaigns.

A great asset of Esendex is that it requires no software for you to download or install. This means that this SMS provider is web-based so no software is required that could crash your computer. All you need is a web browser and Internet access. The SMS provider will then save your contacts, and set up groups to manage your contacts. This will mean that it will send reminders to the groups that you have set up in a matter of seconds.

Essendex B2B

Scheduled SMS delivery can be done at predetermined times. It is just a matter of notifying Esendex to send SMS for appointments, reminders or notifications of important dates to customers, clients or stakeholders.

If by chance, you are unable to get on your computer when your SMS promotional campaign needs to be sent, there are no problems, as this business SMS provider can schedule the reminder message. And in addition, they will be able to track whether a message has been received on a recipient’s mobile phone or by email. This will mean a complete history of all outgoing and incoming text messages will be tracked for your business, communications and marketing campaigns.

Other features of Esendex include:

  • Accredited with ISO 27001 across all their offices
  • Provides a globally recognized information security standard (GDPR)
  • Commits 90% of your SMS being processed within a very short period (within a matter of just a few minutes)
  • Direct connections to the major telecommunication networks in Australia
  • Real-time communication with their API
  • Multi-channel capabilities

esendex service range

For a complete explanation of their multiple features, they offer an SMS page overview, which discusses several topics, including their latest clients and upgrades to their service. They also provide a free trial to the service the first time you log in after signing up.

Esendex has an impressive list of clients including brands such as NAB, Acer, Peter Mac, Toll and Bupa to name a few. See their website.

Textit Website

Is Esendex Value for Money?

Our Esendex review of the Business SMS Provider Australian Comparison Table found that their charges were more expensive than their direct SMS Business competitors.

In general, Esendex rates are approximately 25% and upwards more expensive than other business text message providers. For organisations that require minimal distribution of between one to 10,000 messages in a month, the charge was over 200% more expensive than their direct competitors.

Premuim Business SMS Table

Esendex does not state if it has no monthly fee or recurring fees for dedicated numbers but does state it has a flexible option that is valid for 12 months from the date of purchase.

This company does provide a 100% uptime service level agreement guarantee which is reassuring and worthy of consideration.

Intelligent Multichannel Messaging feature

Esendex provides a range of integration options to help businesses connect with their existing software and systems. The platform includes APIs, plugins, and integrations with popular platforms like Salesforce, Shopify, and Magento.

One of the key features of Esendex is its multi-channel capabilities. This is the process that brings all of the customer communication channels together to create a low-touch, highly effective messaging strategy.

Combining SMS, Email and Mobile Web Apps increases the probability of reaching end users effectively and meeting their expectations. Esendex will automate the shift from one communication channel to another, recording customer preferences and measuring the rate of success. Their professional services team have created thousands of custom multi-channel workflows for customers of all sizes.

 Overall conclusion

Esendex is an international-based SMS business provider with an Australian branch that offers all-day and night service with offices in other countries. With the number of valued features outlined, our Esendex review found them worthy of consideration except their pricing is one of the most expensive compared to other competitors in the SMS business domain and this matter will become a major factor in considering engaging Esendex.

Esendex logo2

About This Business SMS Comparison Table 

Our Premium Business SMS Comparison Table was developed to identify and compare the services and products offered by the range of SMS providers through means of an independent yet well-analysed Comparison Table. The information has been categorized into a simplified, readable, and easy-to-follow tabulated format to provide you with key information on key selection criteria such as message distribution costs, network availability, customer service support, credit availability, and so on.

Textit Website

It should be stressed that the information provided in the table and our Esendex review should only be used as a guide as prices and features may be updated at any time by the business providers’ websites without any prior notification.

The Business SMS Comparison Table is provided for free to assist you, however, a commission may be requested from the provider’s site if you click through to their website and engage their services. There are no forms of advertisements on this site and the authors have made price and other key features the selection elements that have led to the recommendations made on the site.

As the information comes from the provider’s website and not through an API feed, there is the risk data may become outdated without prior notice. As such, you should note below when the page was last updated. You should also check with the SMS gateway providers’ website before signing up.

Esendex can help businesses connect with their audience quickly and effectively. However, as with any platform, it’s important to test Esendex’s features for yourself and ensure that it meets your specific business needs.

Latest update on 22 January 2024


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