Omnisend review

Omnisend supports SMS sending to Australian numbers, evidenced by a dedicated help-centre article on ACMA Sender ID compliance for Australian sends. Pricing is USD-based; no Australian-dollar per-message rate is published.

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Not yet scored

One of 44 brands reviewed. Not in the priced comparison: publishes no Australian rate.

Look elsewhere if
  • No published Australian per-message rate; USD pricing only
  • No Australian office or entity found

Where Omnisend stands

Omnisend supports SMS sending to Australian numbers, evidenced by a dedicated help-centre article on ACMA Sender ID compliance for Australian sends. Pricing is USD-based; no Australian-dollar per-message rate is published.

Head officeUnited Kingdom
Carrier routesnot published
Uptimenot published
Supportnot published
Australian presence Tier 3: No AU entity

A global platform serving Australian numbers, sometimes with local virtual numbers, but no Australian company, office or entity that a buyer can find. How we classify this.

Sending under your own brand name also depends on the ACMA SMS Sender ID Register, separate from this site's own scoring. What the register requires.

What Omnisend publishes instead of a rate

Omnisend publishes no Australian per-message rate that maps onto a monthly volume, so this page carries no rate table and no cost calculator. Putting a figure here would mean quoting a price Omnisend does not publish. What it does publish is below.

What Omnisend states about sending and sender types
FeaturePublished
APInot published
Email to SMSnot published
Two waynot published
SMPPnot published
Dedicated numbernot published
Shared numbernot published
Sender IDnot published

"Not published" means the provider states nothing either way on its Australian pages. It is not the same as "No", and this page does not turn one into the other.

Australian sending confirmed by its own compliance guidance

Omnisend is a UK-headquartered ecommerce marketing platform, bundling SMS with email in the same way Klaviyo does. Omnisend's own help centre does not publish a single master list of supported sending countries, but it does publish a dedicated article on ACMA Sender ID compliance specifically for messages sent to Australian numbers. A provider does not write compliance guidance for a market it does not sell into, which is the basis for treating Australian SMS sending as a live, current feature here rather than an assumption.

Pricing is US dollar denominated throughout Omnisend's public pages, and no Australian-dollar per-message figure was found published anywhere. A buyer would need to sign up, or contact support, to see what an Australian send actually costs.

Compared with

Picked automatically by shared Australian-presence tier, category and pricing currency, not hand-chosen for this page.

Compare Omnisend with another provider

Published figures only. "Not published" is a figure the provider does not publish, not a figure of nil.
Measure Omnisend Cellcast
Overall out of 10not published9.0
Rate at 1Kno published rate3.70c
Rate at 15Kno published rate3.10c
Rate at 125Kno published rate2.83c
Rate at 250Kno published rate2.83c
Cost at 15,000 a monthnot published$465
Carrier routesnot publishednot published
Uptimenot published"100% uptime SLA" and a "100% delivery rate guarantee"; no SLA document, credit schedule or remedy is published behind either
Dedicated numbernot publishedYes
Shared numbernot publishedYes
Alpha sender IDnot publishedYes
Email to SMSnot publishedYes
SMPPnot publishednot published
Two waynot publishedYes
Supportnot published8am to 8pm AEST staffed, with 24/7 emergency tickets; phone, email and SMS
Head officeUnited KingdomSouth Melbourne, Victoria
Public reviewsnot published4.2/5 from 6 reviews on Trustpilot

About the author

Alain Grossbard

Head of Strategy

Alain compiles the Australian provider data and writes the reviews behind the rate panel and the price tables.

Checked by Justin Grossbard, who owns the scoring method. How we rate.