Vision6 review

Vision6 pricing

Vision6 prices SMS by the credit, with published bands that step down as your monthly volume rises. Its rate card is published in Australian dollars and excludes GST, and it runs from the smallest band up to the top of its highest one. Above that highest band the pricing is quote-only, so no published figure applies at greater volumes.

Buying SMS credits also requires an active subscription plan, which adds a cost the credit rate alone does not show. The free trial covers email features only, and it asks for no credit card or payment details. To purchase SMS credits you must upgrade to a paid plan.

At one thousand messages a month you pay 9.20c, which makes a monthly bill of $92. At fifteen thousand messages the rate drops to 8.90c, for a bill of $1,335. A dedicated virtual number for two-way messaging and reply tracking costs $70 one-time setup fee plus $35 a month including GST for a dedicated virtual number as published.

The price tells you what a credit costs, and the features tell you what a credit can do.

Vision6 features for Australian senders

Vision6 publishes an API, two-way SMS, a dedicated number, a shared number and an alphanumeric sender ID. Its documentation describes a REST style API that authenticates with a Bearer API key in the authorization header, created inside the platform. The API caps requests per minute and per hour for each account, and it returns an error response when you reach the cap. Delivery receipts are pushed to your URL, and replies are pushed to your URL as well.

The default system number is shared amongst all of its clients, and you can buy a dedicated number just for your account. That dedicated number also accepts incoming messages. The alphanumeric option sets the SMS from field to display text, such as your company name.

In the web app you can import contacts from CSV or Excel files.

1. Open the import tool. Go to Contacts, then Import Contacts, then Upload a file.
2. Choose the destination. Pick your folder and list, and a new list will create fields from the file's column headers.
3. Map and finish. Map your fields, finish the import, then create an SMS and use Send to select the list.

Those columns become merge fields, so each message can carry data from the file. Vision6 publishes nothing either way about email to SMS, SMPP or MMS to Australian mobiles, and this comparison makes no claim on those points. The sender options lead straight into the register question, because Australian businesses now register sender IDs with ACMA.

Vision6 webhook setup

Vision6 signs webhook requests with JWT signatures in the Vision6-Signature header. The header can carry multiple comma separated signed keys, and verifying any one valid key is enough. This lets you rotate keys with less risk of missed requests. Events are batched as JSON POST requests, up to 1000 events per request, spaced at 10 second intervals, and events have no guaranteed order. Respond immediately with a 200 to 299 status. Redirect status codes are treated as errors and location headers are not followed. Events expire after a day of failed requests, and returning a 410 deletes the webhook immediately. Vision6 webhooks cover email and contact events as well as SMS, so the 1000 event batch limit is a general webhook figure, not an SMS send limit. The Vision6 webhook documentation covers the payload attributes. Vision6 rounds out the webhook comparison, and as with the others this reflects documentation rather than an independent test of delivery.

Vision6 sender ID and the ACMA register

ACMA's approved list for the SMS Sender ID Register lists Vision6 under its own name, Vision6 Pty Ltd, as a partner of a certified telco. A business registering a sender ID through Vision6 therefore works with a listed partner rather than a provider outside the register scheme. Its alphanumeric sender ID option means your organisation name can display as the from field once registration is in place.

Registration protects your name from spoofing, but it does not fix a campaign that stalls mid-send, and that is where support matters.

Vision6 support and reputation

Vision6 provides Australian based support by phone, live chat and email. Its own site states that data is stored on Australian servers and that support is based in Australia, and both were retained after the United States company Constant Contact acquired it. The company states it holds ISO/IEC 27001:2022 certification, though the scope is not stated.

On Trustpilot it scores 2.9 from 2 reviews. That is a very thin base of public feedback, and it says little about typical service for Australian senders. SMS sits bundled alongside its established email marketing platform, so most public commentary concerns the email product.

Those are the facts, and the verdict on fit follows from them.

Who Vision6 suits

Vision6 suits an Australian business that wants a published Australian dollar rate card, local support and Australian data storage, with SMS bundled beside email marketing in one platform. It also suits a sender whose monthly volume sits inside the published bands, where the price is visible before you sign anything.

Look elsewhere for very high volume, because pricing above the highest published band is quote-only. A business that needs MMS, email to SMS or SMPP should also check other providers first, since Vision6 publishes nothing on those methods. The free trial covers email only, so test the SMS side on a paid plan before a long commitment.