Mass Text Messaging Comparison

Australian companies are quickly learning the benefits of using a mass SMS service for marketing communication campaigns, reminders, special deals and alerts.

From the mass SMS comparative site and table, it can be seen that WholesaleSMS offers the best value.

Mass Text Messaging Provider Comparisons

Prominent mass SMS Australian providers use web-based texting service which offers the power of mass texting to companies and organisations as the means of short messaging services. Mass SMS texting allows companies to effortlessly reach large groups of customers, clients, staff or public within seconds or maximum minutes. Through their SMS gateway they can connect to mobile subscribers, while their easy to use API offers the full range and power of SMS texting distribution.

Mass text messaging can be made more affordable with free incoming text messages.  It is a way that allows business to send SMS messages by means of email and reach thousands of people via web based SMS platforms. For instance, it can improve emergency response protocols with mass text messaging services; send out cancellations or scheduling changes using mass text online; notify customers of upcoming billing dates or past due invoices; or even send inspirational or educational messages.mass messaging service 1

Bulk Text Messaging Providers

Numerous mass or bulk SMS Australian providers are available to service your needs to text message your needs through either the Web or a mobile network very easily and in a short period of time. It just requires a database of target audiences whether they are clients, customers, consumers, staff or the general public. It only takes a very short period of time whether it be in seconds or the latest in minutes, to send a text through a bulk messaging distribution system which makes it a an efficient mode of immediate communications.

There is a good selection of Bulk SMS providers that offer reliable service such as Wholesale SMS, DirectSMS,  ClickSend, DirectSMS, TextIt and SMS Tech to name a few good ones. A mass SMS Comparison Table has been developed so that any reader can easily compare features and services offered by these companies.

A list of providers and what they offer is presented in our Bulk SMS Comparison Table.

Textit Website

Advantages of mass text message distribution

One the main advantages of being able to send large volumes of SMS at any one time is because there is no need to install special software since the system is totally web based requiring only access to the internet. The only requirement by the provider is the set up of groups of contacts to which the SMS would be directed to so that when a message needs to be sent everything is set up and once the direction is given to distribute it can be done within a period of seconds to minutes.
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Two-way process – Reminders and Notifications

The reality of text messaging services is that it is a two way process and that what makes it is so attractive about the method of communication. An organisation is able to send a simple and easily readable message to any specific target audience in mass and to be able to receive replies back is so attractive. So one can know immediately what type of responses are acknowledged or accepted or are taken advantage. Delivery reports are available free which indicate the number of recipients, latency, bounces of text messages that occurred through API or online platform.

Another great advantage is that the organisation can schedule a SMS transmission at set times. This is so good when requiring to schedule reminders for appointments, special deals, alerts or important dates to customers or staff. Alternatively, schedule a text message in advance when the company wants to introduce or promote a marketing or communication campaign.

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The ability of these mass SMS providers being able to distribute small or large volumes of SMS within short time frames is through their high-speed gateway connections.

Cost of mass text message distribution

Having the ability to distribute SMS in mass does allow keeping the overall cost per text message to a minimum. In general, mass Australian SMS providers offer low and competitive rates when the organisation distributing large volumes of text messages. However smaller volumes are not expensive and will not eliminate small companies from using the services of mass SMS distributors. For example, Gyms and Social Clubs do engage SMS providers as they find this keeps their attendees better informed and able to update them on special offers and updates.

There are a number of reliable mass texts messaging service providers available in Australia. They all offer a range of low prices at most distribution volume ranges whether they are low numbers of 500+ messages per month to, in few cases, over a million messages over a monthly period. There are usually no set up costs with a payment mode of either pre-paid or pre-paid and invoice system. A monthly plan is optional for companies such as DirectSMS, SMSCentral and ClickSend.

The other consideration is the charge of a monthly fee where some competitors do not place this charge. Additionally the virtual number costs are also even slightly more expensive each month as do their Keyword Response SMS service. These keyword applications send customized SMS responses or reminders through the main body of any incoming text message. This means that a text message which is received through a mobile phone will be able to fetch the main body request resulting in a match with the keywords of the text.

Textit Website

The Comparison Table indicates the range of pricing that is available. Only one provider offers a price matching guarantee, when  a client can find a legitimate lower price, which is WholesaleSMS, which happens to offer the cheapest pricing of all the providers reviewed. ClickSend and SMSTech range of prices were considered cheaper with a rating of 4 out 5, while DirectSMS was moderate in its pricing and TextIt the most expensive in text messaging distribution, on both small, medium and large volumes.

Reliability and Latency when using mass Text Messaging provider 

The other issue is the detail provided on Uptime Guarantee reliability, which can offer 90% to 100% Uptime. Thus time efficient distribution guarantee is very attractive when there is a marketing campaign or the need for reminders. However, even the best technology available it will not stop any site going offline. But providers do have the software platforms to ensure usually an uptime reliability and latency, in most instances, can be within a range of 99.95 to 100% uptime.

A number of these mass SMS companies are anti-SPAM compliant and stress their confidentiality and security of their systems. A cleaning service is used for SMS contact lists when it is imported into the system. Some have an auto-opt out for their clients with free access to their pool of shared virtual reply numbers.

Customer Service from these mass SMS providers

Our mass SMS review from Australia providers has found that some companies have key strengths in network offers and services more so than their competitors. It depends also on reputation and reliability of their Australian support customer service.

A promotional offer of a free text messaging trial is available from all mass SMS providers to prospective clients to test their effectiveness as to the service they offer. Free trials vary from five free SMS to 60 free SMS.

Another factor that to be considered is the company’s call centre base when it comes to a customer support service. Being Australian based companies they do provide support throughout the country on an ongoing basis during business hours whether it is phone or email support. The only exception is WholesaleSMS which only provides support via email requests.

When comparing the SMS Providers support related criteria, many providers have a reputable, reliable and supportive availability to their clients.  As can be seen on the graph a number of these providers rate over 90 out of maximum 100 for their support and help provided.

About This SMS Bulk Comparison Table

The Bulk Comparison SMS table was initiated by the authors of this site and table as a result of wanting people to easily be able to understand in a comparative way what each mass text messaging service provider has to offer. The authors have been experts in this text messaging service arena for a number of years. Now that they have moved to other areas, they felt they could provide this information with independence and no bias towards any SMS providers.

Textit Website

The authors decided the best way to provide an easy means of interpreting the features was to subdivide the data into feature related, service related and support related categories. As you can see each part has sub sections and this is used to provide comparative value between sms companies.

This comparison table and site is at no cost to you. You are welcomed to use it in any way that can assist you in deciding which provider offers you the best option. However, should you click onto a provider site and engage them then the authors will request a commission from the sms provider. As you can see there is no form of promotion or advertising on the table or site to ensure total independence.

The authors hope that this information is valuable to you. Should there be some inconsistencies between the provider website and this site, the authors would appreciate you notifying them so that changes can be made.

 

 

 

This page was last updated on the 30th October 2016.

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