SMS Broadcast Review Of Their Bulk SMS Service

SMS Broadcast has earned a reputation as a reliable bulk SMS messaging service, offering a good range of services and products. .

Based on Australian Bulk SMS Comparison table, this provider was considered to be one of the best values from a price perspective.

About SMS Broadcast

The Bulk SMS Australia Comparison Table indicates that SMS Broadcast is a leading bulk SMS provider as a result of the authors’ independent and unbiased review of a set of key selection criteria used  (see below) to analyse the features of Australia’s main SMS Bulk providers.

ClickSend SMS Website

If your business relies on text messages you are sending to customers, clients, stakeholders or staff, then a premium bulk carrier is for you. Your message will be delivered directly to major SMS service providers as fast as possible. The comparison table and associated site has been designed to easily assist you in seeing the values of these SMS bulk companies.

sms broadcast

SMS Broadcast provides a premier text messaging service for business with a high performance gateway via direct connections with best practice security. It is an ideal provider for marketers, clubs, government, retailers, charities, enterprises and education institutions.

This long established company with well over ten year’s experience (established in 2005), offers services whether it is suitable for organisations or businesses of various sizes. It has gained a good reputation within the industry in Australia as providing a reliable service in the distribution and receiving of text messages from your PC, web browser to customer’s mobile phone.

SMS Broadcast Services

Major features of SMS Broadcast

SMS Broadcast delivers a wide range of bulk SMS solutions to businesses and organisations, who needs to communicate fast, efficiently and effectively with their customers and staff at any time. You can communicate from anywhere as no software is needed. You only need to login from any place that has an internet connection.

SMS Broadcast possesses high functioning technology and platforms such as Outlook Mobile, Email to SMS, Online SMS and SMS Gateway are supported by technical personnel.  This means that from just a few hundreds to many hundreds of thousands of text messages, this provider can send to a large range of people within a short period of time. From start to finish can take only 30 seconds.

Additionally, this bulk company has the capacity to have the replies managed by an inbound system that go direct to your email or mobile phone. This way you know what is going on. Customer quality of service is regarded as paramount to this company in order to achieve satisfaction from its clients. 

 

SMS Broadcast Strengths

Contact numbers and destination numbers are able to be merged, recorded and imported into Excel spreadsheet or any similar software. This allows you to personalize messages thereby improving engagement with your contacts which can be particularly effective when conducting marketing or communication campaigns.sms broadcast1

Unlike a number of other bulk providers, SMS Broadcast features do not cover keyword in response, an application designed to send customized SMS replies on the ‘body’ of incoming text messages. Such application matches the text of incoming messages with the keywords listed so that a reply can be sent.

When comparing the features offered by SMS Broadcast to other bulk SMS providers, it does not rate as well as its other major competitors. On a scale of 0 to 100, as can be demonstrated in the graphical representation below, SMS Broadcast has a 76 out of 100 compared to Burst SMS of 97 and SMS Tech of 89 out of 100. However it is not rated low in the big picture of features offered.

What about price?

SMS Broadcast actively monitors the range of prices on the bulk SMS market and states that it offers the lowest everyday prices for SMS messages. They will price match if the client can prove an equivalent lower price for the same number of SMS distributed over a monthly period.

There are no monthly fees, no contracts and no expired credits. Plus, you never have to pay for undelivered text messages.

Our SMS broadcast review found that its range of prices was lower than other bulk SMS competitors and they also do offer a price match guarantee. When comparing to other bulk SMS providers, whether it be sending out low number of text messages to high volume text messaging, its charges where very comparable or cheaper than other bulk SMS service providers.  For example, with small number of text messages distributed per month, its charges were around 20% cheaper than the highest charge and with large volume distribution of texts, SMS Broadcast was around 30% cheaper than the most expensive rates offered by other providers.

SMS Bulk charges

 

One can sign up and use their service without needing to contact them, which reduces costs and allows them to offer the lower prices. SMS Broadcast offer pre-paid accounts and they do not have sales representatives available to meet with the client. Each credit buys a single text message of up to 160 characters. You can also write longer messages (up to five messages joined together) for additional credits. The maximum length of a message is 765 characters – five joined messages costing 5 credits.

Reliability of SMS Broadcast

When comparing the reliability of SMS Broadcast against the other providers, there is little difference in terms of efficient, effective and reliable service.  They all excellent as can be demonstrated by the graphical representation rating below.

SMS Broadcast lacks detail on its Uptime Guarantee unlike many other Australian bulk SMS competitors which offer 99% or above uptime with Service Level Agreement (SLA) guarantee, which is particularly attractive for a marketing or communication pitch. However, even with the best guarantee it will not stop a site going offline.

Reputation of SMS Broadcast

A number of large Australian companies and organisations have or are using the services of SMS Broadcast for their bulk SMS delivery. The availability of using a promotional offer prior to engagement provides a good opportunity to see its effectiveness. Compared to other SMS bulk suppliers, it offers a 25 SMS free trial as a promotional offer.

When comparing the reputation of SMS Broadcast with other bulk SMS providers, it rates highly with Burst SMS and SMS Tech. The SMS Broadcast comparative review for major bulk SMS companies shows that this provider has strengths in reliability, reputation, and customer support services.

 About This SMS Bulk Comparison Table

With such a large number of bulk SMS providers available in Australia, it has become harder to select the most suitable company for your needs. This is why the SMS Bulk Comparison Table and site was developed. To make your life simpler in understanding the features that are most pertinent to your needs prior to engaging a service provider.

The authors are experts in this SMS field, although they no longer work in that capacity, so they felt they were best to provide an independent and unbiased view of the features and services available. The information provided is categorized into a sections and formatted as a table for ease of viewing.

The information in the table and this site should be considered as a guide only as charges and features may be updated by the SMS Bulk provider’s websites without advanced notice. If you do find any information needing updating, please let he authors know and such changes will be immediately made.

This site is provided for free to assist you. A commission may be requested if you click onto their website and engage their services from this site. To maintain independence, there is no advertising on this site or on the comparison table.

 

 

This analysis was updated on 10 January 2019.

 

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