With over twenty years of experience in SMS, Burst SMS has developed a reputation for offering a range of good features, reasonable pricing, reliability and customer service.
An overview of what Burst SMS offers compared to its competitors is presented in the SMS Comparison Table and site content.
Updated on 16 March 2023
Burst SMS was selected from a wide range of SMS Gateway services in Australia because of its capability to run multiple high-speed connections to its clients. With over twenty-plus years of experience in the SMS field (operating since 2008), it has distributed over one billion text messages in a very efficient manner taking just around 3 minutes in real time to reach the endpoint customer. This Australian-based SMS company provides access to its SMS API or the use of its online SMS Campaign Manager system.
This gateway offers a range of services to its clients and customers, including SMS marketing, two-way messaging, and SMS automation. The company’s platform is designed to be easy to use and integrates with a range of business applications.
One of the key benefits of using Burst SMS Gateway is the ability to send SMS messages to Australian mobile numbers at a cost-effective price. The company also offers a range of features, such as personalized messaging and advanced reporting, to help businesses make the most of their SMS marketing campaigns.
Overall, Burst SMS Gateway is a reliable SMS gateway provider for businesses in Australia.
Burst SMS Gateway provides SMS services to a diverse range of clients across various industries, including retail, hospitality, healthcare, education, finance, and more. Some of Burst SMS Gateway’s clients include such as Uber, Pizza Hut, Mazda, Flight Centre, Deliveroo, Koala and the Australian Red Cross.
The SMS Gateway Comparison Table provides an outline overview of the features offered by Burst SMS and compares them with other major gateway providers.
View the full Burst SMS review focusing on price, features, reliability, and customer service to other SMS Gateway providers below.
This gateway provider has a pre-paid pricing policy so that you know in advance what charges the business will incur before the distribution of text messages. For a small distribution number of messages, the pricing is expensive compared to its competitors but as the volume of SMS increases then the pricing is lower and more comparable.
They offer four ranges of pricing schedules starting from 500+ SMS for starters and an Advanced category for 50000+. This is followed by a Business category for their largest volumes, the price is still set. In the case of large volumes (50,000 – 99999SMS), the price is 5.9 cents (excluding GST) for each text message sent. See the table below.
It needs to be noted that there is no lock-in contract, no setup fee and no monthly fee charged for the use of their services. If you use the dedicated virtual number facility then there is a monthly fee dependent on the type of service required.
One of the significant features of Burst SMS is its high-performance gateway which means it has access to the major Tier 1 telecommunication carriers in Australia such as Telstra, Optus and Vodafone. These carriers are all reliable and easily accessible through the Burst SMS network system. The major utility is through the Telstra carrier network.
Burst SMS uses these high-speed telecommunication connections to provide clients with the opportunity to send large volumes of text messages within short time frames. This is reinforced by their highly advanced load-balancing queue prioritization that will ensure the fastest possible delivery of text messages to individual mobiles.
This SMS provider can offer a detailed delivery report on all its accounts allowing the client to review all mobile phone delivery confirmations and bounces close to real-time.
Another important feature of Burst SMS is its API. It is designed to integrate into any communication process. This means that developers can send and receive text messages from the application of their own choice with ease. The API server is not shared with any other SMS gateway which results in text messages and responses being sent quickly and with a high level of reliability. A call-back system is available to receive inbound notifications. Clients can form their contact lists, set up keywords and schedule messages.
Burst SMS offers an online Web SMS platform, email to SMS, two-way SMS, and SMS Marketing. Such a variety of additional features makes this provider one of the better services for sending a text message in Australia.
From reviewing the Burst SMS website, it can be observed that this provider is very transparent in its encouragement to talk to clients. Burst SMS has a customer Help Desk by either contacting a toll number 1 300 012 014 or by Email, Zoom and Meta (Facebook) chat are also available for discussion purposes.
Burst SMS offers a 14-day free trial which is an additional feature that several comparable gateway providers do not offer potential clients.
Apart from the technical support, BurstSMS offers dedicated account managers to help customers with their specific needs and goals; training resources, including videos, webinars, and documentation, to help customers learn how to use the platform effectively; and comprehensive API documentation to help developers integrate the SMS gateway into their applications.
This Gateway provider claims that its highly sophisticated SMS software will result in a 99.9% server uptime. They do have a 100% SMS message delivery to the carrier guarantee (Service Level Agreement) or the client will get their money back. This assures that at most, if not all, times the message will be sent on time as requested. The Burst SMS gateway platform has delivered over one billion text messages.
Equally as important, knowing that text messages are anti-SPAM complaints and their security is of the utmost priority as indicated by their policies on the Burst SMS website. Monitoring of their servers on a 24/7 basis where the data is backed up daily is stated. As a standard feature, it has a list-cleaning service that will clean an SMS contact list when it is imported and can reformat numbers when they are in different styles.
A dedicated virtual number is another feature of Bursts SMS, providing clients with the assurance that they will be sending SMS to end users from a number exclusive to the client’s business. This is especially important with sending marketing or important communication campaigns so that customers know who you are and that you can receive valuable feedback from the customers if required.
The authors of this site, who worked with leading gateway providers in the text message service, have made it their objective to provide this free service to assist in the understanding of what SMS Gateway providers offered. They initially selected over ten providers but after further investigation and review this list was narrowed down dependent on superior features, pricing, reliability, compliance and customer service.
The Gateway SMS Comparison Table is prepared independently of gateway providers. It sources information from their websites and tabulates it in a simple-to-use and understandable format. However, should you find any information that is outdated or incorrect, please let the authors know and changes will be made immediately.
While the SMS Gateway Australia Comparison Table is free for the public to use, the authors wish to disclose that some affiliate relationships do exist. Such relationships do not impact the rates and fees users of the site will receive from these providers.
The last update was made on 16 March 2023