With over 16 years of experience in SMS, Burst SMS offers a range of features, pricing, reliability and customer service.
The SMS Comparison Table and site content provide an overview of what Burst SMS offers compared to its competitors.
Burst SMS was selected from a wide range of SMS Gateway services in Australia because of its capability to run multiple high-speed connections to its clients. With over twenty-plus years of experience in the SMS field (operating since 2008), it has distributed over one billion text messages in a very efficient manner taking just around 3 minutes in real time to reach the endpoint customer. This Australian-based SMS company provides access to its SMS API or the use of its online SMS Campaign Manager system.
This gateway offers a range of services to its clients and customers, including SMS marketing, two-way messaging, and SMS automation. The company’s platform is designed to be easy to use and integrates with various business applications.
One key benefit of using Burst SMS Gateway is the ability to send SMS messages to Australian mobile numbers at a cost-effective price. The company also offers a range of features, such as personalized messaging and advanced reporting, to help businesses maximize their SMS marketing campaigns.
Overall, Burst SMS Gateway is a reliable SMS gateway provider for businesses in Australia.
Burst SMS Gateway provides SMS services to various clients across various industries, including retail, hospitality, healthcare, education, finance, and more. Some of Burst SMS Gateway’s clients include Uber, Pizza Hut, Mazda, Flight Centre, Deliveroo, Koala, and the Australian Red Cross.
The SMS Gateway Comparison Table provides an outline overview of Burst SMS’s features and compares them with those of other major gateway providers.
Below, view the full Burst SMS review, which focuses on price, features, reliability, and customer service compared to other SMS Gateway providers.
This gateway provider has a pre-paid pricing policy so that you know in advance what charges the business will incur before distributing text messages. For a small number of messages, the pricing is expensive compared to its competitors, but as the volume of SMS increases, the pricing is lower and more comparable.
They offer four pricing schedules, starting with 500+ SMS for starters and an Advanced category for 50000+. This is followed by a Business category for their largest volumes; the price is still set. In the case of large volumes (50,000 – 99999 SMS), the price is 5.9 cents (excluding GST) for each text message sent. See the table below.
It needs to be noted that there is no lock-in contract, setup fee, or monthly fee for using their services. If you use the dedicated virtual number facility, then there is a monthly fee dependent on the type of service required.
One of Burst SMS’s significant features is its high-performance gateway, which means it has access to the major Tier 1 telecommunication carriers in Australia, such as Telstra, Optus, and Vodafone. These carriers are reliable and easily accessible through the Burst SMS network system. The major utility is through the Telstra carrier network.
Burst SMS uses these high-speed telecommunication connections to allow clients to send large volumes of text messages within short time frames. This is reinforced by their highly advanced load-balancing queue prioritization, which ensures the fastest possible delivery of text messages to individual mobiles.
This SMS provider can offer a detailed delivery report on all its accounts, allowing the client to review all mobile phone delivery confirmations and bounces close to real-time.
Another important feature of Burst SMS is its API. It is designed to integrate into any communication process. This means that developers can easily send and receive text messages from the application of their own choice. The API server is not shared with any other SMS gateway, which results in text messages and responses being sent quickly and reliably. A call-back system is available to receive inbound notifications. Clients can form their contact lists, set up keywords and schedule messages.
Burst SMS offers an online Web SMS platform, email to SMS, two-way SMS, and SMS Marketing. This provider’s wide variety of additional features makes it one of the better services for sending text messages in Australia.
Reviewing the Burst SMS website reveals that this provider is very transparent in encouraging clients to talk. Burst SMS has a customer Help Desk, which can be contacted by phone at 1 300 012 014 or by Email. Zoom and Meta (Facebook) chat are also available for discussion purposes.
Burst SMS offers a 14-day free trial, an additional feature that several comparable gateway providers do not offer potential clients.
Apart from the technical support, BurstSMS offers dedicated account managers to help customers with their specific needs and goals; training resources, including videos, webinars, and documentation, to help customers learn how to use the platform effectively; and comprehensive API documentation to help developers integrate the SMS gateway into their applications.
This Gateway provider claims that its highly sophisticated SMS software will result in 99.9% server uptime. They do have a 100% SMS message delivery to the carrier guarantee (Service Level Agreement), or the client will get their money back. This assures that at most, if not all, times, the message will be sent on time as requested. The Burst SMS gateway platform has delivered over one billion text messages.
Equally as important is knowing that text messages are anti-SPAM complaints and their security is of the utmost priority, as indicated by their policies on the Burst SMS website. Monitoring of their servers on a 24/7 basis where the data is backed up daily is stated. As a standard feature, it has a list-cleaning service that will clean an SMS contact list when it is imported and can reformat numbers when they are in different styles.
Another feature of Bursts SMS is a dedicated virtual number, which assures clients that they will be sending SMS to end users from a number exclusive to the client’s business. This is especially important when sending marketing or important communication campaigns so that customers know who you are and that you can receive valuable feedback from them if necessary.
The authors of this site, who worked with leading gateway providers in the text message service, have made it their objective to provide this free service to assist in understanding what SMS Gateway providers offer. They initially selected over ten providers, but after further investigation and review, this list was narrowed down based on superior features, pricing, reliability, compliance, and customer service.
The Gateway SMS Comparison Table is prepared independently of gateway providers. It sources information from their websites and tabulates it in a simple-to-use, understandable format. However, if you find any outdated or incorrect information, please inform the authors, and changes will be made immediately.
While the SMS Gateway Australia Comparison Table is free for the public, the authors wish to disclose that some affiliate relationships exist. Such relationships do not impact the rates and fees users of the site will receive from these providers.
The last update was made on 22 September 2024