ClickSend vs Sinch MessageMedia bulk SMS comparisons are evaluated based on their prices, features, reliability and customer service.
You can also view the full Clicksend, MessageMedia or bulk SMS reviews to find which provider best suits your business needs.
Updated on 6 June 2025
ClickSend and Sinch MessageMedia are both bulk SMS messaging providers offering various features. Some of the key differences between the two services include:
ClickSend:
Sinch MessageMedia:
We have compared ClickSend and Sinch MessageMedia because these reputable SMS providers have proven reliable and worthy of consideration.
ClickSend is part of the Sinch Group.
ClickSend and Sinch MessageMedia have existed in Australia for quite a while, with ClickSend beginning in 2006 and Sinch MessageMedia in 2000. During this period, they have won several major clients in the Australian and overseas markets. They are private companies with head offices in Perth for ClickSend and Melbourne for MessageMedia.
Both organisations have been major players in bulk SMS distribution, where they have contacted tens of thousands of end-users for their clients, whether for announcing marketing and communication campaigns, specials, reminders or discount offerings.
The developers of this independent SMS Comparison site have assessed these two providers and provided the reader with an easy read and analysis of how to compare the services of ClickSend against Sinch MessageMedia.
To determine which service best meets your requirements, evaluate your specific messaging needs and compare the features of both services.
Both Australian bulk SMS providers offer an excellent range of products and services that will efficiently ensure mass distribution of SMS so that all end-users will receive text messages immediately, in a matter of seconds or at the latest in minutes. Their SMS service allows clients to use their email without needing fancy software or an IT platform to distribute and seamlessly communicate a message to their customers, stakeholders or broader audiences.
Reviewing the features of both SMS providers, they offer:
The evaluation of features provided by both SMS providers shows that they complement each other in offering a wide range of benefits to businesses.
When it comes to comparing pricing schedules for both these SMS providers, it is a different situation.
Based on the websites, ClickSend rates are generally more transparent and appear lower than those of Sinch MessageMedia. Therefore, when comparing pricing based on the volume of text messages distributed monthly, ClickSend offers the best value for money.
Take the comparison of the pricing schedule:
ClickSend pricing offers several pricing plans:
For a more detailed and specific comparison, especially for higher message volumes, it is recommended to contact both ClickSend and Sinch MessageMedia directly to get the most accurate and current pricing information. For more details, you can visit ClickSend’s website and Sinch MessageMedia’s pricing page.
These are prices for Australia distribution and include:
Other pricing factors also need to be taken into consideration. For example, ClickSend will price match, unlike MessageMedia. Both do not have a setup fee and no monthly fees. No mention of payment methods for Sinch MessageMedia, but credit card or direct debit is displayed for ClickSend. The business would need to discuss this matter with MessageMedia for a dedicated number, but ClickSend discloses a $19 monthly fee. There is no charge for inbound SMS.
Finally, there is a money-back guarantee for both these SMS providers; if their service has let them down somehow, they will fix it. If the business is not satisfied with a period, say 30 days.
It is pleasing to note that both ClickSend and MessageMedia provide a Service Level Agreement (SLA) and a gateway uptime guarantee of at least 99.95%, although ClickSend states its uptime is 100%. This indicates that both these providers understand the needs of Australian businesses by ensuring that text messages are sent efficiently and effectively.
MessageMedia states that its 100% Network Redundancy will result in a multiple gateway network supported by a sophisticated monitoring system. This will mean rerouting messages if any given route is compromised. If the business is not happy with the service within a period, it will get its money back. Such features provide the reassurance of a reliable system.
ClickSend and Sinch MessageMedia prioritise security, privacy, and compliance to ensure developers understand and adhere to privacy and confidentiality issues.
They both have a similar GDPR (General Data Protection Regulation) compliant standard, which requires them to maintain a plan to detect a data breach, regularly evaluate the effectiveness of security practices, and document evidence of compliance. This affects server location, security, access and data access. Additionally, both providers have anti-SPAM functions.
Finally, the need for business help and support is evident in these two SMS providers. The review showed that both offer 24/7 service via email or as a 24/7 call centre number. Both companies have a 1-800 number to contact and a pop-up email action if you wish to discuss a matter online. An international line is also offered for these international businesses calling from outside of Australia.
A free SMS trial is also available. ClickSend offers 25 complimentary text messages as a trial for first-timers. Sinch MessageMedia does provide a free trial, but does not specify the number of SMS available.
The introduction states that both providers are Australian companies based in Perth or Melbourne. They offer live chat to their clients, enhancing communication between them. They also have user guides and instructional information as tutorials to assist in the understanding and processes of using these providers to distribute text messages.
The websites of both SMS providers are very transparent about how to contact them, gain a good idea, and appreciate their products and services.
Latest update on 6 June 2025