ClickSend is one of Australia’s largest SMS providers, offering bulk SMS, SMS Gateway and SMS Marketing Solutions.
This provider has a reputation for reliability, features, customer service, and low pricing for medium—to large Australian businesses.
By Alain Grossbard / Updated: Saturday, June 07th, 2025
ClickSend offers versatile communication solutions, including SMS, email, and voice services, for businesses to efficiently reach customers globally, enhancing marketing, customer service, and operational efficiency.
ClickSend offers a wide range of communication channels and marketing tools to help organisations connect with their audience.
The platform is user-friendly, and the dashboard is easy to navigate. Their multi-channel products are used by some of the biggest brands and smartest developers across Australia and the world.
ClickSend offers 24/7 support via live chat, phone, or email, which is helpful if you run into any issues while using the platform.
ClickSend’s pricing is competitive, and there are no hidden fees or contracts required.
ClickSend is a cloud-based platform that offers a suite of communication tools, including SMS, email, voice, and fax messaging, as well as marketing and automation tools.
Our June 2025 pricing comparison found that Clicksend offered cheap SMS rates as an Australian SMS provider. Its pricing schedule per SMS per month is AUD$ 0.0720 for under 5k, AUD$ 0.070 for 5k+, AUD$ 0.0620 for 50k+, and AUD$ 0.0570 for 150k+.
Updated on 14-06-2025. Currency is in AUD $
ClickSend does not charge:
There is a monthly fee for a dedicated number with no setup fees, and a monthly charge for a dedicated shortcode with a setup fee. The provider offers either monthly or pre-payment options.
ClickSend’s pricing is competitive, and no hidden fees or contracts are required.
Visit Clicksend >>
The overall rating is based on review by our experts
ClickSend is highly regarded as a professional service provider with excellent SMS marketing tools and software features. Derived from the SMS Australia Gateway Comparison Table and site, ClickSend offers an extensive range of powerful software templates beyond the basic email-to-SMS message service.
As a leading Australian business communications provider, it offers SMS, MMS, and email marketing solutions. The company is best known for its low-cost SMS gateway and integration with platforms such as ClickSend SMS, Slack, and Shopify.
It also delivers powerful web-based email to SMS services, including MMS capabilities and a text-to-speech facility whereby voice calls can be used as a substitute for a text message. The text message is converted into voice calls via their SMS gateway facility, which can reach any mobile phone number (Android or iPhone) or landline in various languages and voices.
Its SMS marketing software can post onto Meta (formerly Facebook) or Twitter, providing platforms for reminders, alerts, notifications, sales, ordering and delivery, event management, and birthday marketing to improve your dealings with customers or staff.
This provider offers SMS reply features, including e-mail to SMS replies, sending replies to a website or computer, and blocking replies.
ClickSend places a strong emphasis on reliability and compliance to ensure that its platform is secure, stable, and compliant with relevant regulations.
It is an SMS gateway supplier that is impressive with its reliability standard measured by its reassurance of a 100% uptime Service Level Agreement (SLA) guarantee and a money-back guarantee. Here are some of the ways that ClickSend addresses reliability and compliance:
Reliability:
ClickSend uses a redundant, multi-server infrastructure to ensure that its platform is always available and responsive.
The platform is monitored 24/7 to detect and resolve any issues that may arise.
ClickSend has multiple data centres located around the world to provide redundancy and ensure that data is always available.
Compliance:
ClickSend is committed to complying with all relevant regulations, including GDPR, CCPA, and TCPA.
The platform includes features to help businesses comply with regulatory requirements, such as the ability to include opt-out links in SMS messages.
ClickSend provides a range of security measures to protect user data, including SSL encryption, two-factor authentication, and firewall protection.
Businesses can feel confident using ClickSend’s platform for their communication and marketing needs, knowing their data is secure and meeting regulatory requirements.
It allows an inbound automation message to be routed from an end user’s mobile device and delivered to a mobile phone or an application. Their high performance is indicated by the distribution of 4800 messages per minute with guaranteed delivery, with highly dependable Tier 1 telecommunication networks.
ClickSend has the API capability of determining the exact GPS coordinates of an end-user by sending an SMS or an email, which means that your customer’s location can be reached within typically five (5) seconds.
The review indicates that ClickSend offers a very transparent and open form of communication, as indicated by their 1800 number and 24/7 email support via live chat or email on Meta and other social media platforms. This can be helpful if you run into any issues while using this platform. An international number for overseas clients is highlighted on their website.
As mentioned above, ClickSend has ensured that customers and their clients possess the platform’s military-grade security, anti-spam, and general data protection compliance to safeguard all concerned.
Significant business clients such as F45, Dan Murphy, Specsavers, and CFA indicate their reputable standing among these successful clients. Its global coverage ranges from the Asia Pacific to the Americas, Europe, and Africa.
A free SMS trial is available after an individual signs up and logs in for the first time. A pop-up screen initially shows up and invites you to chat online about the services and offers that are available based on your requirements.
With a range of features, our SMS Gateway Comparison review found ClickSend to be the most reputable SMS provider, worthy of serious consideration. It rated highly, as indicated on the TrustPilot review website (4.1 of 3317 reviews based on June 2025).
SMS Gateway is a website system that allows the distribution of SMS text messages from a web browser directly to customers or clients within the cell served by that particular gateway. A text message gateway enables any computer to receive or distribute SMS transmissions through various telecommunication network providers.
ClickSend’s popular HTTP to SMS gateway API can distribute mass text messages over various mobile telecommunication carriers’ networks, with company names such as Telstra, Optus, Virgin, and Vodafone. The SMS integration is made simple by its SMS gateway API, with a range of downloadable sample codes available to ensure its compatibility with the business or organisation systems.
An SMS gateway needs reliability for those who require communication or marketing campaigns for:
There are four key clicksend alternatives in Australia that businesses can consider. ‘Head-to-Head’ comparison tables have been presented to help compare Clicksend to MessageMedia.
ClickSend is a global software as a Service (SaaS) way of delivering applications over the Internet. It is a cloud-based service that enables businesses to easily communicate with their customers and staff via SMS, Voice, Email, Rich Media, and even digital direct mail. From single to scale by the dashboard, API, or integration partners.
This reliable gateway provider offers online SMS in a seamless integration way from any web-enabled computer with no set-up or software requirements needed. Sending text messages to customers, individuals or organizations has been made simple by ClickSend’s powerful and flexible set of SMS API software and sound network systems.
Their SMS gateway API facilitates SMS integration which means its clients are easily able to communicate with their customers anytime when required. Its online SMS Gateway applications, Email to SMS system offer a comprehensive way for informing people quickly for staff rostering purposes, CRM, Sales Follow-Ups, Reminder notices, IT alert systems, email marketing, E-commerce systems, or consignment delivery notification.
Our ClickSend review found this SMS provider offers a Microsoft Outlook plugin that allows its clients to be able to send text messages using Microsoft Outlook through their ClickSend.com account.
Published by Alain Grossbard
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