View the comprehensive and independent review of ClickSend, SMSTech (or the general bulk SMS) providers based on their features, pricing, reliability and more. Find the full bulk SMS comparison of ClickSend vs SMStech will assist you in your decision-making process.
Ultimately, the best choice for you will depend on your specific needs and requirements for a bulk SMS messaging solution.
Updated on 3 February 2023.
When comparing these two reputable bulk SMS providers that service Australian companies, businesses and organisations. It is essential that a comparison is made based on several important criteria such as required features, reliability, charges, compliance, and customer service. It is for this reason that this SMS Comparison site will provide details on all these factors to provide the reader with a better understanding and appreciation when considering engaging a bulk SMS company.
ClickSend began in Perth, Australia in 2006 and SMS Tech in Melbourne, Australia in 2010. They both provide a wide range of services including sending out at anyone goes a large volume of text messages. They are both private companies and have accumulated over the years a wide range of clients, that can be viewed on their websites.
ClickSend and SMSTech are both providers of bulk SMS messaging services. Here are some of the key features of each platform:
When comparing SMS Tech and ClickSend as two SMS bulk providers, it becomes apparent that both companies offer a full email client integration system with no added software requirements from you as the business. This means that they offer an instant web-based SMS service that will allow you to start distributing bulk text messages directly from their interface system.
Both SMS Tech and ClickSend provide a two-way SMS communication system. This means it has an Email to SMS service that allows you as a business or organisation to send one-off bulk SMS from your email account to a user’s mobile phone. You can receive responses back from the end user similar to an email in your inbox. What this means is that both companies have the capability to handle user replies with ease allowing your customers or clients or staff to respond to the SMS sent by you as a two-way communication tool for marketing and promotions, deals and offers, appointment reminders, student timetables and results, special promotions.
One of the features highlighted in ClickSend is their text-to-speech by sending voice calls. It’s just a way of converting text into voice calls through their SMS online facility. This way by reaching any landline or mobile and adapting to local markets through various languages and voices.
When comparing these two bulk SMS providers, there is a significant pricing difference. ClickSend offers better pricing value than SMS Tech.
Even though SMS Tech states that they offer one of the cheapest bulk SMS services in Australia, ClickSend not only openly and transparently states their cheaper pricing schedule, but they also state that they will price match any legitimate claims.
Reviewing the pricing schedule of both these bulk providers based on mass distribution monthly, ClickSend is generally a cheaper option:
ClickSend – >100,000+ SMS = 5.5 cents per SMS compared to SMSTech = 5.2 cents per SMS
ClickSend – >10,000+ SMS = 6.0 cents per SMS compared to SMSTech = 6.9 cents per SMS
ClickSend – >2000+ SMS = 6.5 cents per SMS compared to SMSTech = 7.4 cents per SMS
Both these providers’ payment mode is both prepaid and invoices with the ability to pay by credit card or direct debit.
Also, both these SMS bulk providers have no contract, no software required, no monthly fees and no setup fees.
ClickSend indicates the cost of a dedicated number as $19 per month and inbound SMS are free but no details are provided on these items by SMS Tech.
Finally, on the matter of charges, ClickSend offers a money-back guarantee, unlike SMS Tech which has no such claim.
Overall, ClickSend offers a better value for your money.
One of the major benefits of both ClickSend and SMS Tech is their excellent reliability factor. SMS Tech claims to have a 99% Gateway Uptime Guarantee while ClickSend states it provides a 100% gateway uptime guarantee. In both cases, these two companies provide a high-quality, reliable gateway that routes directly to Telstra or Vodafone or Optus traffic passing through an Australian aggregator.
Multiple gateways and routes ensure the best value and most reliable delivery are available to all national carriers. Therefore, your messages are assured of getting through using multiple routes to ensure the best delivery time available. This is a very good customer-focused feature by providing prompt and efficient responses.
Both companies include a Service Level Agreement (SLA) which offers a commitment between an SMS service provider and the client with regards to their services such as quality, availability and responsibilities, which are agreed upon between the provider and the service user. It also provides assurance in respect of their security and organisational security measures.
Both these bulk SMS companies have built-in their latest SPAM compliance technology into their systems.
When reviewing and comparing both these bulk SMS providers, it is noted that they both offer good customer service but ClickSend has an edge over SMS Tech.
The reasons for the edge are:
From these features, ClickSend provides a better customer care service to its potential and present customers.
Latest update on 3 February 2023